Although in an ideal world you would have read and understood the small print
before making a reservation, we understand that in reality it only tends to get referred to on the rare occasions that something goes wrong.
The most common occurrence is where a customer needs to cancel a trip
, so it might be worth scanning those sections in advance.
Apart from that we are generally looking at instances where something goes wrong during a trip
. As we mention elsewhere, over the years we have developed robust systems to minimise booking errors and have gained enough experience in the field to enable us to filter out many of the less reliable suppliers. But things can and do go wrong on occasion, so it may be worth looking at those sections too if you are of a pessimistic nature.
Please refer to the following detailed sections ...
... terms and conditions of sale
... terms and conditions of website usage